Frequently Asked Questions
Everything you need to know about your Aelfric Eden experience.
How long does shipping take for my order?
Standard shipping typically takes 7-15 business days depending on your location. Please note that processing time at our warehouse may take an additional 3-5 business days before your package is dispatched.
What is your return policy?
We offer a 30-day return window from the date of delivery. Items must be in their original condition, unworn, unwashed, and with all tags attached to be eligible for a full refund or exchange.
How do I determine the right size for me?
Since many of our designs feature an oversized, streetwear fit, we recommend checking the specific size chart located on each product page. Measurements are provided in both centimeters and inches for accuracy.
Can I modify or cancel my order after it has been placed?
We aim to process orders as quickly as possible. You can request a cancellation or modification within 24 hours of placement. Once the order has entered the shipping process, we are unable to make further changes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible payment options such as Klarna and Afterpay in supported regions.
How can I track my package?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to our tracking portal where you can monitor your delivery's progress in real-time.